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Terms of Service

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Last Updated: January 28, 2026

Welcome to Ryan Satellite and our affiliated companies including Ryanflix TV, Ryanflix Music Group, Shannon Gaming, RyanAI, and more. These Terms of Service ("Terms") govern your access to and use of our websites, applications, products, and services (collectively, "Services").

Important Notice

By accessing or using any Ryan Satellite Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services. Please read these Terms carefully before using our Services.

Table of Contents

1. Acceptance of Terms

By creating an account, accessing, browsing, or using any Ryan Satellite website, application, or service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other applicable policies.

Agreement to Terms

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Ryan Satellite, Inc. and its subsidiaries ("Ryan Satellite," "we," "us," or "our") regarding your use of our Services.

Additional Terms

Certain Services may be subject to additional terms and conditions. When you use such Services, you agree to comply with any applicable additional terms. In the event of a conflict between these Terms and additional terms, the additional terms will govern.

Your Agreement

By using our Services, you confirm that you have the legal capacity to enter into a binding agreement and that you will comply with these Terms and all applicable laws and regulations.

2. Changes to Terms

We reserve the right to modify, amend, or change these Terms at any time and for any reason. We will notify you of any material changes by posting the updated Terms on this page with a revised "Last Updated" date.

How We Notify You

Your Continued Use

Your continued use of the Services after any changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you must stop using our Services immediately.

Regular Review Recommended

We encourage you to review these Terms periodically to stay informed about any updates or changes.

3. Eligibility & Age Restrictions

Age Requirements

Our Services are not intended for children under the age of 13. By using our Services, you represent and warrant that you are at least 13 years of age. If you are under 13, you must not use our Services or provide any personal information to us.

Parental Consent

For users between the ages of 13 and 18 (or the age of majority in your jurisdiction), you represent that you have reviewed these Terms with your parent or guardian and that they agree to be bound by these Terms on your behalf.

Geographic Restrictions

Our Services are controlled and operated from Zimbabwe and other countries. We make no representation that our Services are appropriate or available for use in any particular jurisdiction. Users who access our Services from other jurisdictions do so at their own risk.

Compliance Notice

You are responsible for complying with all applicable laws and regulations regarding your use of our Services.

4. Accounts & Registration

Account Creation

To access certain features of our Services, you may need to create an account. When you create an account, you agree to provide accurate, current, and complete information about yourself and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials (including password) and for all activities that occur under your account. You agree to:

Account Restrictions

You agree not to:

Security Warning

We are not liable for any loss or damage arising from your failure to protect your account credentials or comply with these account requirements.

5. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

Prohibited Activities

Content Restrictions

You agree not to post, upload, share, or transmit any content that:

Enforcement

Violating these acceptable use policies may result in account termination, suspension, or legal action. We reserve the right to investigate and take appropriate action against violations.

6. User Content & License

Definition of User Content

"User Content" means any content that you post, upload, share, or transmit to or through the Services, including but not limited to text, images, videos, audio, comments, feedback, and suggestions.

License to User Content

By posting User Content to our Services, you grant Ryan Satellite a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing, promoting, and improving our Services.

Your Responsibilities

You represent and warrant that:

Monitoring Content

We reserve the right (but do not have the obligation) to monitor, edit, or remove any User Content that we determine in our sole discretion violates these Terms or is otherwise objectionable.

Content Removal

You may delete your User Content at any time by contacting us or using the deletion features available in our Services. Some content may remain in our backups and archives as required by law.

7. Intellectual Property Rights

Our Ownership

Ryan Satellite, our subsidiaries, and our licensors own all right, title, and interest in and to the Services, including all content, software, technology, and materials therein (excluding User Content). This includes trademarks, logos, service marks, trade names, copyrights, patents, and other intellectual property rights.

License to Use Services

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use, subject to these Terms.

Restrictions

You agree not to:

Trademarks

All trademarks, logos, service marks, and trade names displayed on our Services are the registered and unregistered trademarks of Ryan Satellite, our subsidiaries, or third parties. Nothing in these Terms grants you any license or right to use any such marks without the prior written permission of the owner.

Intellectual Property Enforcement

We actively enforce our intellectual property rights and will take appropriate legal action against anyone who infringes on our copyrights, trademarks, or other intellectual property.

8. Payments & Billing

Payment Terms

Some of our Services may require payment. By providing payment information, you represent and warrant that you are authorized to use the payment method and that all payment information is accurate.

Billing & Charges

Failed Payments

If your payment fails or your account is overdue, we may suspend or terminate your access to paid Services. You remain responsible for any unpaid amounts, and we may take collection action to recover such amounts.

Payment Security

All payment transactions are processed through secure third-party payment processors. We do not store your full payment card details on our systems. Your payment information is protected by industry-standard encryption.

Payment Methods

We accept various payment methods including credit cards, debit cards, mobile money (EcoCash, OneMoney), PayPal, and other methods as available in your region.

9. Termination & Suspension

Termination by You

You may cancel or deactivate your account at any time by:

Termination by Us

We may terminate, suspend, or limit your access to our Services without prior notice if:

Effect of Termination

Upon termination:

Data Retention

Even after account termination, we may retain your information in accordance with our Privacy Policy and applicable data retention laws.

10. Disclaimers & Limitations

Important Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. RYAN SATELLITE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

General Disclaimers

We disclaim all warranties, express or implied, including but not limited to:

Third-Party Content

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by Ryan Satellite. We are not responsible for the content, privacy practices, or actions of third parties. Your use of third-party services is at your own risk.

Downloads

Any materials downloaded or obtained through our Services are at your own risk. Ryan Satellite is not responsible for any damage to your computer system, data loss, or other harm resulting from downloads.

11. Limitation of Liability

Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RYAN SATELLITE AND ITS SUBSIDIARIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES.

Liability Caps

IN NO EVENT SHALL RYAN SATELLITE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF:

Exceptions

The above limitations do not apply to liability arising from:

Basis of the Bargain

You acknowledge that these limitations of liability reflect an informed, voluntary allocation of risk and that such limitations will apply even if any limited remedy fails of its essential purpose.

12. Indemnification

You agree to defend, indemnify, and hold harmless Ryan Satellite, its subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Indemnification Process

We will notify you of any claim requiring indemnification and provide you with reasonable assistance in defending such claim. You will not settle any claim without our prior written consent.

13. Disputes & Arbitration

Informal Resolution

Before filing a formal dispute, you agree to first contact us to attempt to resolve the matter informally. We will try to resolve the dispute through good-faith negotiations within 30 days of receiving your notice.

Binding Arbitration

If we cannot resolve the dispute informally, you agree to resolve any dispute, controversy, or claim arising out of or relating to these Terms or the Services through binding arbitration administered by a recognized arbitration institution, rather than in court.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED INDIVIDUALLY, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

Exceptions

This arbitration agreement does not prevent you from filing a complaint with a government regulatory agency or seeking injunctive relief from a court of competent jurisdiction.

14. Governing Law

Choice of Law

These Terms and any dispute arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law principles.

Jurisdiction

Any legal action or proceeding arising from these Terms or your use of the Services shall be brought exclusively in the courts located in Harare, Zimbabwe, and you hereby consent to the personal jurisdiction of such courts.

International Use

Although our Services may be accessible worldwide, we make no representation that the Services are appropriate or available for use in locations outside Zimbabwe. Users who access our Services from other jurisdictions do so on their own initiative and are responsible for compliance with local laws.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

15. Contact Information

If you have any questions about these Terms of Service, please don't hesitate to contact us:

Get in Touch

Email: legal@ryansatellite.com

WhatsApp: +263 78 082 9855

Physical Address: Kadoma, Zimbabwe

We aim to respond to all inquiries within 48 hours.

Legal Notices

For formal legal notices, please send via registered mail to our registered office or email our legal team at the address above. All legal notices must be in writing and will be effective upon receipt.

Questions About These Terms?

Our team is here to help clarify any questions you may have about our Terms of Service.