Privacy Policy

Last Updated: January 28, 2026

At Ryan Satellite, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services across all subsidiaries.

Table of Contents

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

Information You Provide

• Account Information: Name, email address, phone number, and other contact details when you create an account
• Profile Information: Profile pictures, usernames, and other details you choose to share
• Communications: Messages, feedback, and correspondence you send to us
• Payment Information: Billing details and payment method information (processed securely by our payment providers)
• Job Applications: Resume, cover letter, and employment history when you apply for careers

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring website addresses
• Location Data: General location based on IP address (precise location only with consent)
• Cookies & Similar Technologies: As described in our Cookies section below

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver, maintain, and improve our websites, applications, and services
• Account Management: To create and manage your account, process transactions, and provide customer support
• Personalization: To customize your experience and recommend content tailored to your preferences
• Communication: To send you updates, newsletters, marketing materials, and respond to your inquiries
• Analytics: To analyze usage patterns, improve our services, and conduct research and development
• Security: To detect and prevent fraud, unauthorized access, and other illegal activities
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: For internal business purposes such as auditing, data analysis, and financial reporting

Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal data based on the following legal grounds:

• Your consent for specific processing activities
• Performance of a contract with you
• Our legitimate business interests (subject to your rights)
• Compliance with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Our Subsidiaries

We share information with our affiliated companies and subsidiaries including Ryanflix TV, Ryanflix Music Group, Shannon Gaming, RyanAI, and other Ryan Satellite companies to provide you with integrated services.

Service Providers

We work with trusted third-party service providers who assist us in operating our services, processing payments, hosting websites, and providing technical infrastructure.

Legal Requirements

We may disclose information when required by law, court order, or other legal processes, or when we believe disclosure is necessary to protect our rights, privacy, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets. We will notify you of any such change.

With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

4. Data Security

We implement industry-leading security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures We Implement

• Encryption: SSL/TLS encryption for all data transmitted between your device and our servers
• Data Encryption: AES-256 encryption for sensitive data stored on our systems
• Access Controls: Strict access controls and authentication mechanisms for our staff
• Regular Audits: Regular security audits and vulnerability assessments
• Firewalls: Advanced firewall protection and intrusion detection systems
• Secure Development: Security-focused development practices and code reviews
• Employee Training: Regular security training for all employees

What You Can Do

• Use strong, unique passwords for your account
• Enable two-factor authentication where available
• Keep your account information up to date
• Notify us immediately if you suspect unauthorized access
• Log out from devices when using shared computers

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your experience.

Types of Cookies We Use

Essential Cookies

Required for the operation of our websites. These cannot be disabled as they are necessary for core functionality.

Performance Cookies

Help us understand how visitors interact with our websites by collecting anonymous information about page visits and error messages.

Functionality Cookies

Allow us to remember your preferences and provide enhanced features, such as language settings and personalization.

Analytics Cookies

Help us understand how you use our services so we can improve user experience and develop better features.

Marketing Cookies

Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

Third-Party Analytics

We use third-party analytics services like Google Analytics to understand how our services are used. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.

6. Your Privacy Rights

You have certain rights regarding your personal information. We respect these rights and provide you with mechanisms to exercise them.

Your Rights Include

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information in certain circumstances
• Right to Restriction: Request restriction of processing of your personal information
• Right to Portability: Request a copy of your data in a structured, commonly used format
• Right to Object: Object to processing of your personal information for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Opt-Out Options

• Marketing Emails: Click the unsubscribe link in any marketing email or update your preferences
• Targeted Ads: Visit aboutads.info/choices or youronlinechoices.com
• Analytics: Install the Google Analytics Opt-out Browser Add-on

7. Children's Privacy

Ryan Satellite is committed to protecting the privacy of children. Our services are not directed toward children under the age of 13.

Our Policy

• We do not knowingly collect personal information from children under 13
• If you are under 13, please do not use our services or provide any personal information
• If we discover we have collected information from a child under 13, we will delete it immediately
• Parents or guardians who believe we have collected information from their child under 13 should contact us immediately

8. International Data Transfers

Ryan Satellite operates globally, and your information may be transferred to and processed in countries other than your country of residence.

Where We Process Data

Our servers and service providers are located in various countries around the world. By using our services, you understand that your information may be transferred to jurisdictions that may not provide the same level of data protection as your home country.

Protection Mechanisms

• Standard Contractual Clauses: We use EU-approved standard contractual clauses for data transfers
• Adequacy Decisions: We rely on adequacy decisions where applicable
• Binding Corporate Rules: Our internal policies ensure adequate protection for intra-group transfers
• Your Consent: Where required, we obtain your consent for international transfers

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors.

How We Notify You

• We will post the updated policy on this page with a revised "Last Updated" date
• For significant changes, we may display a prominent notice on our website
• We may send you email notification for material changes (where you have provided contact information)
• Your continued use of our services after any changes indicates your acceptance of the new policy

Policy History

• January 28, 2026: Current version published
• Previous Versions: Archived versions available upon request

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.

Formal Complaints

If you believe we have not addressed your privacy concern adequately, you may have the right to lodge a complaint with your local data protection authority.

Data Protection Officer

For matters requiring special attention, you may contact our Data Protection Officer at:

Email: dataprotection@ryansatellite.com